Four Star Insurance Agency Inc.

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Claims Information
 

 

Reporting a Claim
We work with you throughout the entire claims process - from initial response through final resolution - to provide fast, caring service and to settle your claim.

Here's how to report a claim, and what we'll do for you:
 
  • When you report your claim, most of our carriers offer 24 HR toll-free reporting 365 days a year.
  • You can report your claim and get immediate answers for all your concerns.
  • A claims representative will contact you - generally within two hours of reporting your claim to answer your questions and schedule an inspection of your vehicle or property. Be sure to discuss any questions you have about deductibles, what's covered or the repairs with your claims rep at this time.
  • For auto claims, We'll inspect your vehicle's damage at "your" convenience. No need to drive all over town to various claim centers or collision shops for "three estimates".
  • Your vehicle can be taken to the repair shop of your choosing, not ours. If you require assistance in selecting a repair shop we can suggest one for you.
  • If you need a rental car and your policy covers one, your claims representative can make arrangements for a rental. Keep in mind that rental reimbursement varies based on policy coverages and accident circumstances.
  • If you use a carrier suggested repair shop, you'll get a Lifetime Guarantee on the repairs, which is valid for as long as you own or lease the car.
  • We'll keep you informed about your claim by periodically checking the status of repairs and addressing any further issues, such as additional damage, supplemental payments or changes to the expected completion date.

We will work to settle your claim quickly, fairly, and accurately so you can move on with your life.

 

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I Have A Homeowners Claim To File
> How do I file a homeowners claim?
> How does the payment process work?
> How is the settlement amount determined?
> What can I do if I am having trouble settling my claim?
> What is a public adjuster?
> How can I avoid scams after a disaster?

Note: all links open a new window and go to www.iii.org.


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I Have An Auto Claim To File
> How do I file a claim?
> What should I do if I am having trouble settling my claim?
> If I file a claim, will my premium go up?
> How are the value of my car and the cost of repair determined?
> What are my rights when filing a claim?
> Can my insurance company require me to use certain types of auto repair parts?

Note: all links open a new window and go to www.iii.org.

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Claim Numbers
As a Four Star Insurance personal insurance policy holder you have the option of contacting Four Star at 440-882-2000 during business hours or directly contact your carrier below 24 hours a day.

Company

Number to call

AAA

800-779-5630

 

866-222-7198

AIG

888-244-6163

Carstar Preferred Shop

Encompass

1-800-588-7400 REPORTING

800-895-8539 INFO

Farmers FACT

800-435-7764

Foremost

800-527-3907

Frankenmuth

800-234-4433

Grange Mutual & Guardian

800-445-3030

Great Oaks/Harleysville

800-892-8877

GMAC

800-468-3466

Leader National

216-447-1320

MetLife & Met Gen 

800-854-6011 24 Hrs

Permanent General

216-986-3000

Personal Service

800-282-9416

Progressive

800-925-2886

800-PROGRESive

Safeco

 

800-332-3226

State Auto

800-766-1853

Travelers

800-252-4633

800-CLAIM33

Victoria

800-926-3168